For home-delivery couriers and furniture teams
Courier tracking software for your working day
A furniture customer wants to understand their delivery, while the operator needs to understand the route. THDG refers courier teams to Drive It and Nexus for supported tracking that connects driver activity, stops and job outcomes.
What is courier tracking software?
Courier tracking software relates driver and stop activity to an assigned route. In Drive It and Nexus, supported location and status information helps connect the office view with the driver workflow.
Use the route view to put a location report in context. A van nearby is not proof that the goods have arrived, and a completed stop needs its own delivery record. Customer tracking and operator tracking serve related but different questions.
A practical walkthrough
Read the progress behind the position
- Check that the correct order is assigned to the driver’s route.
- Review the latest reported route progress and stop activity.
- Use the final status and delivery evidence when confirming the job’s outcome.
The driver device needs the required permissions and connectivity for live reporting. With those conditions understood, the combination of route information and evidence gives the office a clearer basis for a customer conversation.
Your questions, answered
Does courier tracking always show a live position?
Live reporting depends on the supported workflow, device permissions and connectivity. Check how recent a location report is before treating it as current.
Where can I check the current Drive It plan?
The Nexus product plans page sets out the current Drive It subscription, trial eligibility and separate usage charges. Follow the plan link before registering.
Explore the connected workflow
Published 30 September 2026. Product information from The Home Delivery Guys. Public updates feed.
